Troubleshooting Your Computer
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4 Restart the computer.
5 Press the F2 key when the Sony VAO® logo appears. The BIOS Setup
window appears.
6 Press the Right Arrow key to select the Exit menu.
7 Press the Down Arrow key to select Get Default Values. The
message Load default values for all SETUP items appears.
8 Press Enter. The Setup Confirmation window appears.
9 Select Ye s, and press Enter.
10 Select Exit (Save Changes), and press Enter. The Setup Confirmation
window appears again.
11 Select Ye s, and press Enter. The computer restarts.
What do I do if my computer stops responding?
It is best to turn off your computer using the Turn Off Computer or Shut Down
option on the Microsoft® Windows® Start menu, located on the taskbar. Using
other methods, including those listed below, may result in loss of unsaved data.
❑ Click Start on the Windows® taskbar, select Turn Off Computer, and then
click Turn Off.
❑ If your computer does not turn off, press the Ctrl+Alt+Delete keys
simultaneously. When the Windows Task Manager dialog box appears,
click Turn Off from the Shut Down menu.
❑ If your computer still does not turn off, press and hold the power button or
slide and hold the power switch until the computer turns off.
❑ If your computer stops responding while playing a CD or DVD, press the
Ctrl+Alt+Delete keys simultaneously. You can turn off the computer from
the Windows Task Manager.
❑ Remove the AC adapter and battery.
✍ Pressing the Ctrl+Alt+Delete keys simultaneously or turning off the computer with the
power button or switch may cause loss of data.