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Sony Notebook User Guide
Getting help
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Getting help
This section describes how to get help and support from Sony, and provides troubleshooting tips for your
computer.
Sony support options
Sony provides several support options for your computer.
Printed documentation supplied with your notebook
❑ A Getting Started brochure, where you will find a brief description of the items in your box, some
specifications of your notebook, and how to setup your notebook;
❑ A Troubleshooting Guide, where you will find all the basic information you need to start using your
notebook, as well as troubleshooting and VAIO-Link information;
❑ Your Sony Guarantee conditions;
❑ A Safety Regulations leaflet;
❑ A Modem Regulations leaflet.
Online user guides
1 The Sony Notebook Hardware Guide:
❑ Using your notebook shows you how to use the standard components of your system. In this part
of the manual you will also find out what you can do with a Memory Stick™.
❑ Connecting peripheral devices explains how you can add functionality by connecting various
peripherals.
❑ Getting help explains the support options available to you, and offers basic troubleshooting tips.
❑ Precautions provides facts and advice about using your notebook.