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Troubleshooting Your Computer
37
4 Restart the computer.
5 Press the F2 key when the Sony VAIO® logo appears. The BIOS Setup
window appears.
6 Press the Right Arrow key to select the Exit menu.
7 Press the Down Arrow key to select Get Default Values. The
message Load default values for all SETUP items appears.
8 Press Enter. The Setup Confirmation window appears.
9 Select Ye s, and press Enter.
10 Select Exit (Save Changes), and press Enter. The Setup Confirmation
window appears again.
11 Select Yes , and press Enter. The computer restarts.
What do I do if my computer stops responding?
It is best to turn off your computer using the Turn Off Computer option on the
Microsoft® Windows® Start menu, located on the taskbar. Using other methods,
including those listed below, may result in loss of unsaved data.
❑ Click Start on the Windows® taskbar, select Turn Off Computer, and then
click Turn Off.
❑ If your computer does not turn off, press the Ctrl+Alt+Delete keys
simultaneously. When the Windows Task Manager dialog box appears,
click Turn Off from the Shut Down menu.
❑ If your computer still does not turn off, press and hold the power button or
slide and hold the power switch until the computer turns off.
❑ If your computer stops responding while playing a CD or DVD, press the
Ctrl+Alt+Delete keys simultaneously. You can turn off the computer from
the Windows Task Manager.
❑ Remove the AC adapter and battery.
✍ Pressing the Ctrl+Alt+Delete keys simultaneously or turning off the computer with the
power switch may cause loss of data.