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VAIO
®
Notebook User Guide
76
My modem connection is slow
The computer’s modem uses K56flex
™
technology and V.90 capability.
Many factors influence modem connection speed, including telephone
line noise or compatibility with telephone equipment (such as fax
machines or other modems). If you think your modem is not connecting
properly to other PC-based modems, fax machines, or your Internet
Service Provider, check the following:
❑
Have your phone company check that your phone line is free from
any line noise.
❑
If your problem is fax-related, check that there are no problems with
the fax machine you are calling and that it is compatible with fax
modems.
❑
If you are having a problem connecting with your Internet Service
Provider, check that the ISP is not experiencing technical problems.
❑
If you have a second phone line available, try connecting the modem
to that line.
My microphone does not work
If you are using an external microphone, check that the microphone is
plugged into the Microphone connector. See “Connecting an External
Microphone” on page 65 for details.
My mouse does not work
❑
If you are using an external mouse, check that the mouse is plugged
into the mouse connector. See “Connecting an External Mouse or
Keyboard” on page 55 for details.
❑
If you connected an external mouse while your computer is on, you
must restart your computer.
❑
If you are using an optional Sony USB mouse PCGA-UMS1, check
that the mouse is plugged into the USB connector.
My touchpad does not work
You may have disabled the touchpad while no mouse was connected to
the computer. If so, you must restart the computer to make the touchpad
work again.