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Sony VAIO Desktop User Guide
Getting help
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About digital video captures and DVgate
When I record images to a digital video device using DVgate, my system displays the message 'Recording to
DV device failed. Check the power and cable connections to the devices and try again'
Close all open applications and restart your computer. Frequently recording images to a digital video device
while using DVgate sometimes causes this error.
About i.LINK™ devices
My i.LINK™ device does not appear on the desktop
To see the i.LINK™ device icon on the desktop, proceed as follows:
1 Turn off and disconnect your i.LINK™ device.
2 Reconnect your device.
3 Turn on the power on the device again.
The icon should now appear on the desktop.
The connected i.LINK™ device is not recognised
Disconnect the i.LINK™ device, then connect it again.
You are strongly advised to use only Sony i.LINK™ cables, as using other brands may cause problems with
the i.LINK™ devices.
I cannot establish an i.LINK™ connection between two VAIO computers
❑ Disconnect then reconnect the i.LINK™ cable.
❑ If you still have no connection after waiting for a while, restart both computers.
❑ If either computer has just returned from a power saving mode, the connection may be affected. In this
case, make sure you perform a full restart before connecting them.
❑ Check that both units are in the same workgroup, and that the Sharing option is enabled.