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* If a second degauss cycle is needed, allow a minimum interval of 20 minutes for the best result. A humming noise may be heard, but this is not a
malfunction.
Displaying this monitor’s name, serial number,
and date of manufacture (INFORMATION)
1
Press the center of the control button.
The main MENU appears on the screen.
2
Move the control button m/M to highlight
LANGUAGE/INFORMATION and press the center of
the control button again.
The LANGUAGE/INFORMATION menu appears on the
screen.
3
Move the control button m/M to select
(INFORMATION).
This monitor’s information box appears on the screen.
If the problem persists, call your authorized Sony dealer and give
the following information.
• Model name: CPD-E100
• Serial number
• Name and specifications of your computer and graphics board.
Picture is ghosting • Eliminate the use of video cable extensions and/or video switch boxes.
• Check that all plugs are firmly seated in their sockets.
Picture is not centered or sized
properly
• Adjust the size or centering (page 10). Note that some video modes do not fill the screen
to the edges.
Edges of the image are curved • Select PIN/PIN BALANCE, KEY/KEYBALANCE, or ROTATION, and adjust the
picture’s shape and rotation (page 10, 11).
Wavy or elliptical pattern (moire)
is visible
• Select CANCEL MOIRE and adjust the moire cancellation effect (page 12).
xProblems caused by the connected computer or other equipment
• Change your desktop pattern.
Color is not uniform • Degauss the monitor* (page 12). If you place equipment that generates a magnetic field,
such as a speaker, near the monitor, or if you change the direction the monitor faces, color
may lose uniformity.
White does not look white • Adjust the color temperature (page 11).
A hum is heard right after the
power is turned on
• This is the sound of the auto-degauss cycle. When the power is turned on, the monitor is
automatically degaussed for five seconds.
Symptom Check these items
MODEL :CPD-E100
SERIAL:12345678
MANUFACTURED:2000-52
SELECT EXIT
LANGUAGE / INFORMATI ON
Example