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Resources
Sony provides several support options for your Sony computer. When you have
questions about your computer and the preinstalled software, check these sources
for answers, in the following sequence:
VAIO QuickStart
The QuickStart contains information on how to set up your
computer quickly and easily.
VAIO Computer
User Guide
The User Guide contains information on how to get the most
from your computer, find help, and solve common problems. It
also includes product specifications.
Online (Electronic)
Documentation
The User Guide is available electronically on your hard drive.
Two additional guides, Upgrading and Maintaining your VAIO
Computer and the Troubleshooting Help are also available
online.
To access online documentation:
1. Click the Start button and point to VAIO Help and Support
Center.
2. Click on the VAIO User Guide.
Software application
manuals and online
help files
Most manuals for preinstalled software are located on your
hard disk drive as online help files. You can access online help
files from the Help menu within the specific application. A
printed manual may be available for some applications.
Knowledge Database
This database provides instant access to information on
commonly encountered problems. Enter a description of your
problem and the Knowledge Database searches for the
corresponding solutions online. You can access the Sony
Knowledge Database at http://www.sony.com/pcsupport.
Sony Fax-on-Demand
This service provides you with answers to commonly asked
questions. You can use this automated service to request a list
of available topics. Select the topics that you want to view. To
contact the Sony fax-on-demand service, call 1-888-4-SONY-
PC (1-888-476-6972). (Requires a fax machine or fax
software.)
Software Updates
You can download the latest software updates and software
patches for your Sony computer by selecting Software Updates
on the Sony PC Support web page at:
http://www.sony.com/pcsupport.
VAIO Computer
System Reference
Manual
This advanced reference manual supplies detailed technical
information about your computer's hardware. This document is
available from Sony's website at:
http://www.sony.com/pcsupport.