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Troubleshooting >
Bluetooth Technology
Why can't I use the Bluetooth function when I log onto my computer as a user with a
standard user account?
The Bluetooth function may not be available to a user with a standard user account on your computer. Log onto the computer
as a user with administrative rights.
Why can't I use the Bluetooth devices when I switch users?
If you switch users without logging off your system, the Bluetooth devices will not work. Be sure to log off before switching
users. To log off your system, click Start, the arrow next to the Lock button, and Log Off.
Why can't I exchange business card data with a mobile phone?
The business card exchange function is not supported.
What should I do if I do not hear sound from my headphones or audio/video controller?
Check the SCMS-T settings. If your headphones or audio/video controller does not support SCMS-T content protection, you
need to connect the device using the Advanced Audio Distribution Profile (A2DP). Follow these steps:
1 Click Start, Control Panel, Hardware and Sound, and Bluetooth Devices.
2 Right-click the icon for the device that you want to connect using the A2DP and select Control.
3 Click to cancel the Connect to a device only if it supports SCMS-T content protection check box under SCMS-T
Settings.