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Getting Help
This section provides information on how
to get help and support from Sony, and
troubleshooting tips for your keyboard and
mouse.
Sony support options
Sony provides several support options for
your unit. When you have questions about
your keyboard and mouse or the software,
refer to the following:
❑This guide explains how to use your
keyboard and mouse.
For customers in the United
States and Canada
❑Sony Online Support provides
instant access to information on
commonly encountered problems. Type
a description of the problem and the
Knowledge Database searches for the
corresponding solutions online.
You can visit the Sony Online Support
at:
http://www.sony.com/pcsupport
❑The Sony Customer Information
Service Center offers information
about your keyboard and mouse and
other Sony products that work with your
keyboard and mouse. To contact Sony
Customer Information Service Center,
call
1-888-4SONYPC (1-888-476-6972).
For customers in Europe
❑VAIO-link. For addresses and numbers,
refer to
http://www.vaio-link.com/
For customers in other regions
❑VAIO Website provides Frequently
Asked Questions and solutions.
http://vaio-online.sony.com/