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VAIO User Guide VPCEG2/VPCEH2/VPCEJ2/VPCEK2/VPCEL2 Series Back | Back to Top
Troubleshooting
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Notifications
Notes on Adding and Removing Memory Modules
Before adding or removing memory modules, read the following precautions thoroughly.
Your VAIO computer and memory modules use high precision components and
electronic connector technology. To avoid invalidation of the warranty during your
product warranty period, we recommend that:
You should contact your dealer to install a new memory module.
You should not install a memory module by yourself, if you are not familiar with
upgrading memory on a computer.
You should not touch the connectors or open the memory module compartment
cover.
For assistance, contact an authorized Sony service/support center. To find the nearest
center or agent, refer to online support website.[Details]
If you add or remove memory modules by yourself, your VAIO computer may result in
malfunction or accident caused by breakage of slot and module, or connection mistake.
In this case, repair fee will be charged.
Be careful not to injure your hands or fingers with sharp edges of the memory module,
inner components, or circuit boards of your VAIO computer.
Be careful not to catch your fingers on any inner cables of your VAIO computer, as the
cable may become loose or disconnected.
If your VAIO computer is turned on while liquid such as water or other foreign object
remain inside, it may cause a fire. Be sure to remove any foreign objects and attach the
memory module compartment cover before turning on your VAIO computer.
Sony does not guarantee that third party memory modules will work in your VAIO
computer. For information on third party memory modules, consult the respective sales
dealers.
Be sure to turn off your VAIO computer and peripherals and disconnect all attachments
and connection cables before adding or removing memory modules. Failure to do so
may cause damage to the memory module, your VAIO computer, or peripheral devices.
To prevent damage from electrostatic discharge to memory modules, follow the
instructions below:
Do not work at a place that produce static electricity easily, such as on a carpet.
Before adding or removing memory modules, touch an external metal object from
your VAIO computer to eliminate static electricity. Do not touch any metal parts inside
the computer.
Do not open the memory module package before you are ready to install the module.
The package protects the module from ESD (electrostatic discharge). To store the
module, cover it with an antistatic bag or a sheet of aluminum foil.
When holding a memory module, do not touch the chips or electrical terminal of the
module.
Do not insert a memory module into the slot facing in wrong direction. It may cause
damage to the module or slot, or cause the circuit board to catch fire.
Use a screwdriver that matches the size of the screw (such as a miniature screwdriver).
Do not remove or loosen screws that are not specified to be removed.
Related Topic
Adding and Removing Memory Modules
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