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User Guide 45
Supplies Print Quality
All four color bars are missing in the test print
1. If needed, clean the Rapid Release Guide; see page 63 for
instructions.
2. If needed, clean the wiper blade on the maintenance drawer; see
page 66 for instructions.
3. Inspect the printer's paper-exit area for debris. If needed, clean the
exit rollers; see page 67 for instructions.
4. If needed, clean the printhead and print a test print.
a. Select Eliminate Light Stripes on the front panel (as
described on page 44) or on the Troubleshooting tab in the
driver.
b. Examine the test print.
c. If there is still a color band missing, repeat Steps a and b.
Repeat up to three times in a row, if necessary.
5. If the problem persists:
a. Turn off the printer for at least 4 hours.
b. When you turn on the printer, print the Diagnostic Pages
and, if necessary, select Eliminate Light Stripes.