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Message – Return Receipt Verification
32 Stratagy General Description 01/03
Message – Return Receipt Verification
System Availability: All systems
When a user sends or forwards a message to another user, the message can be marked for return
receipt verification. When the message is played (partially or completely) by the recipient,
Stratagy automatically sends a notification message to the sender.
The sender, when he/she plays the notification announcement, hears the original message and the
date and time the message was heard. The recipient is not notified that return receipt verification
was requested and cannot circumvent this procedure.
Benefit(s)
Confirms that important instructions or information that are included in a message have been
heard.
Message – Speed Control
System Availability: Stratagy Flash, Stratagy ES
Stratagy permits real-time speed control of messages during playback. While listening to
messages, a user can press the appropriate DTMF keys on the telephone dial pad to change
playback speed. The playback increase speed (1~4) is selected by the System Administrator.
This feature incorporates pitch control to maintain voice quality during faster message playback.
Benefit(s)
Expedites message playback by listening to long messages at a faster speed.
Message – Storage
Personal Folders
System Availability: Stratagy ES
A user’s messages can reside in up to nine folders—one new, one saved and seven personal
message folders created by the user for the purpose of saving his/her own messages. The personal
message folders are only for the use of the originator.
Note In Stratagy Flash and IVP8, messages are similarly stored in Message Queues.
Benefit(s)
Enables users to categorize and organize saved messages in general topics, e.g., “messages from
Toshiba America.”
Message Queues
System Availability: Stratagy Flash, IVP8
A user’s messages reside in one of two Message Queues:
New message queue – Stores unheard messages and pending messages (a message heard for more
than two seconds).
Saved message queue – Stores messages that the user saved or that was automatically saved by
Stratagy after the entire message played.
Note In Stratagy ES, messages are similarly stored in Message Folders.
Benefit(s)
Storing new and saved messages in separate queues provides the user the ability to better manage
their messages.