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6.TROUBLESHOOTING
This chapter describes how to deal with error messages, how to release a paper jam, how to replace a toner
cartridge and how to resolve other troubles.
When This Message Appears ..............................................................................176
Paper Jams............................................................................................................178
Checking position of paper jams.....................................................................................................178
When paper jams occur frequently .................................................................................................179
When releasing jammed paper .......................................................................................................179
Paper jams within Reversing Automatic Document Feeder (optional) / Automatic Document Feeder
(optional) .........................................................................................................................................180
Paper jams on bypass tray..............................................................................................................183
Paper jams within Automatic Duplexing Unit (optional) ..................................................................183
Paper jam behind transfer unit........................................................................................................184
Paper jams within fuser unit............................................................................................................186
Paper jams within Paper Feed Unit (optional).................................................................................187
Paper jams within Paper Feed Pedestal (optional) .........................................................................188
Replacing Toner Cartridge ...................................................................................189
Before Calling Service Technician ......................................................................196
General operation ...........................................................................................................................196
Toner-related items .........................................................................................................................197
Original/Copy paper-related items ..................................................................................................198
Image trouble..................................................................................................................................199