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User’s Manual 8-11
Troubleshooting
USB floppy diskette drive
For further information, please refer to Chapter 3, Hardware, Utilities and
Options.
SD/SDHC/SDXC Card
For further information, please refer to Chapter 3, Hardware, Utilities and
Options.
Problem Procedure
Drive does not operate Check the connection between the computer and
the drive to ensure that it is properly attached.
Some programs run
correctly but others do
not
The computer's software or hardware
configuration may be causing a problem - ensure
that these configurations match your
requirements (refer to any relevant
documentation, for example that supplied with
any software in use, for further information).
You cannot access the
external floppy diskette
drive
Try another floppy diskette in the drive - if you are
able to access this disk then it indicates the
original disk and not the drive is probably causing
the problem.
If you are still unable to resolve the problem,
contact your reseller, dealer or service provider.
Problem Procedure
SD/SDHC/SDXC Card
error occurs
Remove the SD/SDHC/SDXC Card from the
computer and then reinsert it in order to ensure it
is firmly connected.
If the problem persists, then you should refer to
the documentation supplied with your
SD/SDHC/SDXC Card for further information.
You cannot write to an
SD/SDHC/SDXC Card
Remove the SD/SDHC/SDXC Card from the
computer and check to ensure that it is not write
protected.
You cannot read a file Check to ensure the required file is actually on
the SD/SDHC/SDXC Card that is inserted into
the computer.
If you are still unable to resolve the problem,
contact your reseller, dealer or service provider.