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If Something Goes Wrong
Disk or storage drive problems
Disk or storage drive problems
Problems with the storage drive or with external media
usually show up as an inability to access the drive or as
sector errors. Sometimes a drive problem may cause one or
more files to appear to have garbage in them.
Error-checking
This feature is not available for optical disc drives.
Run Error-checking, which analyzes the directories and files
on the storage drive and repairs any damage it finds.
To run Error-checking:
1 From the Start screen, type
computer.
2 Click or touch
This PC from the list that appears.
3 Right-click or touch the drive you wish to check.
(Sample Image) Clicking on or touching the drive
4 In the pop-up menu, click or touch
Properties.
The drive’s Properties box appears.
5 Click or touch the
Tools tab.
6 Click or touch the
Check button.
The Error Checking box appears.
The system will alert you if you need to scan the drive.
NOTE