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9-14 User’s Manual
Troubleshooting
Some CD/DVD/HD
DVD run correctly, but
others do not
The software or hardware configuration may be
causing a problem. Make sure the hardware
configuration matches your software’s needs.
Check the CD/DVD/HD DVD documentation.
Check the type of DVD/CD you are using. The
drive supports:
■ DVD-ROM: DVD-ROM
■ DVD-Video CD-ROM: CD-DA
■ CD-Text
■ Photo CD (single/multi-session)
■ CD-ROM Mode 1, Mode 2
■ CD-ROMXA Mode 2 (Form1, Form2)
■ Enhanced CD (CD-EXTRA)
■ CD-G (Audio CD only)
Check the region code on the DVD. It must
match that on the CD-RW/DVD-ROM drive.
Region codes are listed in the Optical disc
section in Chapter 2, The Grand Tour.
Cannot write correctly If you have trouble writing, make sure you are
observing the following precautions:
Use only media recommended by TOSHIBA Do
not use the mouse or keyboard during writing.
Use only the software supplied with the computer
for recording.
Do not run or start other software during writing.
Do not jar the computer during writing.
Do not connect/disconnect external devices or
install/remove internal cards during writing. If
problems persist, contact your dealer.
Problem Procedure