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4200FA-XT1
September 6, 2004
10
7.0 SERVICE AND WARRANTY
A. Reliability
System mission reliability 240,000** hours and including bypass MTBF
(Mean-Time-Between-Failure) shall be in excess of 3,000,000**hours.
B. Maintainability
Calculated and demonstrated MTTR (Mean-Time-To-Repair) shall be 30
minutes including time to diagnose the problem and replace subassembly.
C. Warranty
The UPS system shall be provided with a comprehensive three-year on-
site warranty (when purchased with a Factory-Authorized Start-up).
The warranty shall cover parts, labor, travel and freight for the UPS. The
battery system has a full two year warranty with 8 year’s prorata total of 10
year battery warranty. Typical on-site response time shall be 4 hours (24
hours maximum). The warranty period shall expire three years for UPS
and two years for the battery system from date of shipment from
manufacturer’s facility.
*Specification subject to change without notices.
**Times are accurate provided normal Preventative Maintenance procedures are
followed.