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TC-7610
DOCSIS 3.0 Cable Modem User Guide
3) Check the device that is connected to the modem and make sure that the device is set to
obtain an IP address automatically.
4) Power cycle the cable modem by unplugging the power adapter from the electrical outlet and
plugging it back in.
5) Reset the cable modem. Please refer to FAQ > Q3 for instruction.
6) Contact our Technical Support if the problem persists.
T2. How do I access the cable modem's web interface?
To access the cable modem's web interface, follow these steps:
1) Connect your computer to the cable modem using an Ethernet cable.
2) Open a web browser, enter http://192.168.100.1 in the address bar, and then press Enter. Log
in using admin (all lowercase) for both username and password.
Note:
If the login page does not appear, try the following:
1) Check if the computer is set to a static for fixed IP address. If so, change the setting to obtain
an IP address automatically. If you need instructions as to how to do this, please refer to
Appendix C: Configure the PC.
2) Use another web browser.
3) Unplug and reconnect both ends of the Ethernet cable.
T3. How do I restore the modem to its factory default settings?
With the modem powered on, press and hold the Reset button on the rear panel of the modem
until all LEDs turn on momentarily, then release the button.
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