Transcend Information RDS1/S2/S5/S6 Network Card User Manual


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13
Troubleshooting
Ifa problemoccurswithyour Compact Card Reader, pleasefirstchecktheinformationlistedbelow
beforetakingyourCompact Card Readerforrepair.Ifyouareunabletoremedyaproblemfromthe
followinghints,pleaseconsultyourdealer,servicecenter,orlocalTranscendbranchoffice.Wealsohave
FAQandSupportservicesonourwebsites.
DriverCDcannotauto-runinWindows
®
GototheDeviceManagerintheControlPanelandenabletheAuto-InsertfunctionfortheCD-ROM
drive.
OperatingsystemcannotdetecttheCompactCardReader
Checkthefollowing:
1.
IsyourCompactCardReaderproperlyconnectedtotheUSBport?Ifnot,unplugitandplugitin
again.
2.
IsyourCompactCardReaderconnectedtotheMackeyboard?Ifyes,unplugitandplugitintoan
availableUSBportonyourMacDesktop.
3.
IstheUSBportenabled?Ifnot,refertotheuser’smanualofyourcomputer(ormotherboard)toenable
it.
4.
Isthenecessarydriverinstalled?IfyourcomputerisusingWindows
98SE,youmustinserttheDriver
CDintotheCD-ROMandrefertothe“
DriverInstallationforWindows
®
98SE”sectiontocomplete
thedriverinstallationbeforeusingyourCompactCardReader.AdriverisnotrequiredforWindows
ME/2000/XP/Vista
™
,Mac
™
OS9.X,orlaterandLinux
™
Kernel2.4,orlater.
Whywon’ttheCompactCardReaderrecognizemyMemoryCard?
FirstcheckthattheMemoryCardiscompatiblewiththeCardReader,thencheckthatyouinsertedthe
MemoryCardcorrectlywiththeappropriatesidefacingup/down.
WhenIplugmyCompactCardReaderintoaMac
™
theReaderdoesNOTappear?
Checkthefollowing:
AcompatibleMemoryCardmustbeinsertedintotheCompactCardReaderbeforetheReaderwillappear
ontheMac’sscreen.
CannotfindthefilethatwasjustcopiedusingtheCompactCardReader
Youshouldalwaysopenatransferredfileinitsnewlocationtoensureittransferredsuccessfully.Re-copy
thefileandrefertothe“
DisconnectingfromaComputer”sectiontoremovetheReaderafterthecopying
processiscompleted.
AFilethatwasjustdeletedstillappears
Re-deletethefileandrefertothe“DisconnectingfromaComputer”sectiontoremovetheReaderafter
thedeleteprocessiscompleted.
Troubleshooting
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