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Troubleshooting
Q1:
A1:
Q2:
A2:
Q3:
A3:
Q4:
A4:
After connecting the Switch to a power outlet, the LEDs do not turn
on.
Check the connection of the external power adapter to the
TE100-S16R/TE100-S24R and the power outlet. Also check that the power
outlet is receiving power.
When I connect a computer to the Switch's port, the LNK/ACT LED
turns on, but the 100Mbps LED remains off.
When the 100Mbps LED remains off, the computer's connection speed
is 10Mbps.
After I connect my PCs to the Switch, I am unable to share files.
First, check the LEDs on the Switch. Make sure the LINK/ACT LED is
on. Second, check the network cable. The minimum length of the cable is
1.5 meters and the maximum length of the cable is 100 meters. Third,
disable any software firewall program. Fourth, verify that you have file
sharing enabled. Please contact your Operating System support for more
information.
After I connect my PCs to the Switch, I can only get onto the Internet
from one computer.
The Switch was not designed to share Internet between multiple
computers. You need to get an Internet router such as the
TW100-S4W1CA.
If you still encounter problems or have any questions regarding the
TE100-S16R/TE100-S24R please contact TRENDnet's Technical Support
Department.