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4
Troubleshooting
If the image is not displaying properly:
1
Ensure that the unit is plugged in and powered on.
2
The B118-302-R and B118-304-R HDMI v1.3 Splitters contain a memory chip that helps distribute the
signal to the connected displays. If the image is not being displayed properly, or some displays work while
others do not, press the reset button on the unit to reset the splitter.
3
Ensure that cable lengths do not exceed those specifi ed in this manual.
4
Ensure the cable is working properly by connecting the HDMI source directly to the display experiencing
the problem. If the devices work properly when directly connected, contact Tripp Lite Technical Support at
(773) 869-1234 for further assistance.
5
If the devices do not work properly when directly connected, try using another cable. If the devices still do
not work properly, try using a different display device. If this does not solve the problem, contact Tripp Lite
Technical Support at (773) 869-1234 for further assistance.
4. Warranty and Warranty Registration
1-Year Limited Warranty
TRIPP LITE warrants its products to be free from defects in materials and workmanship for a period of one
(1) year from the date of initial purchase. TRIPP LITE’s obligation under this warranty is limited to repairing
or replacing (at its sole option) any such defective products. To obtain service under this warranty, you must
obtain a Returned Material Authorization (RMA) number from TRIPP LITE or an authorized TRIPP LITE
service center. Products must be returned to TRIPP LITE or an authorized TRIPP LITE service center with
transportation charges prepaid and must be accompanied by a brief description of the problem encountered and
proof of date and place of purchase. This warranty does not apply to equipment which has been damaged by
accident, negligence or misapplication or has been altered or modifi ed in any way.
EXCEPT AS PROVIDED HEREIN, TRIPP LITE MAKES NO WARRANTIES, EXPRESS OR IMPLIED,
INCLUDING WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.
Some states do not permit limitation or exclusion of implied warranties; therefore, the aforesaid limitation(s) or
exclusion(s) may not apply to the purchaser.
EXCEPT AS PROVIDED ABOVE, IN NO EVENT WILL TRIPP LITE BE LIABLE FOR DIRECT,
INDIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF THE USE
OF THIS PRODUCT, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE. Specifi cally,
TRIPP LITE is not liable for any costs, such as lost profi ts or revenue, loss of equipment, loss of use of
equipment, loss of software, loss of data, costs of substitutes, claims by third parties, or otherwise.
Warranty Registration
Visit www.tripplite.com/warranty today to register the warranty for your new Tripp Lite product. You’ll be
automatically entered into a drawing for a chance to win a FREE Tripp Lite product!*
* No purchase necessary. Void where prohibited. Some restrictions apply. See website for details.
Use of this equipment in life support applications where failure of this equipment can reasonably be expected
to cause the failure of the life support equipment or to signifi cantly affect its safety or effectiveness is not
recommended. Do not use this equipment in the presence of a fl ammable anesthetic mixture with air, oxygen or
nitrous oxide.
Tripp Lite follows a policy of continuous improvement. Product specifi cations are subject to change without
notice. Made in China.
1111 West 35th Street • Chicago, IL 60609
(773) 869-1234 • www.tripplite.com
200805026 93-2788 B118-304-R 4-port HDMI Splitter OM.indd 4200805026 93-2788 B118-304-R 4-port HDMI Splitter OM.indd 4 7/2/2008 9:51:57 AM7/2/2008 9:51:57 AM