Filter
Top Products
Features continued
Storage and Service
Storage
To avoid battery drain, all connected equipment should be turned off and disconnected from
the UPS. Press and hold the
button for 2.5 seconds. Your UPS will be completely turned
off (deactivated), and will be ready for storage. If you plan on storing your UPS for an
extended period, fully recharge the UPS batteries every three months. Plug the UPS into a
live AC outlet, turn it on by pressing and holding the
button for 2 seconds, and allow the
batteries to recharge for 4 to 6 hours. If you leave your UPS batteries discharged for a long
period of time, they will suffer a permanent loss of capacity.
Service
A variety of Extended Warranty and On-Site Service Programs are available from Tripp Lite.
For more information on service, visit www.tripplite.com/support. Before returning your
product for service, follow these steps:
1. Review the installation and operation procedures in this manual to insure that the service
problem does not originate from a misreading of the instructions.
2. If the problem continues, do not contact or return the product to the dealer. Instead, visit
www.tripplite.com/support.
3. If the problem requires service, visit www.tripplite.com/support and click the Product
Returns link. From here you can request a Returned Material Authorization (RMA) number,
which is required for service. This simple on-line form will ask for your unit’s model and
serial numbers, along with other general purchaser information. The RMA number, along
with shipping instructions will be emailed to you. Any damages (direct, indirect, special or
consequential) to the product incurred during shipment to Tripp Lite or an authorized Tripp
Lite service center is not covered under warranty. Products shipped to Tripp Lite or an
authorized Tripp Lite service center must have transportation charges prepaid. Mark the
RMA number on the outside of the package. If the product is within its warranty period,
enclose a copy of your sales receipt. Return the product for service using an insured
carrier to the address given to you when you request the RMA.
5
Surge-OnlyProtectedOutlets:Provide surge and line noise
protection, not battery backup or the ECO feature. Plug equipment
that does not require battery backup during a utility power failure into
these outlets, such as a printer, scanner or fax machine.
Surge-OnlyProtectedECOOutlets:These outlets provide surge and
noise protection, not battery backup. Your UPS system can save
energy by automatically turning off these outlets when it detects that
your computer is turned off or in standby mode. Make sure that any
device connected to the ECO outlets can be turned off without
interrupting your Internet connection, local network or other essential
services.
ResettableInputCircuitBreaker:Protects your electrical circuit
from overcurrent draw from the UPS load. If this breaker trips, remove
some of the load, then reset it by pressing it in.
201010198.indb 5 12/21/2010 11:47:35 AM