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Basic Operation continued
Storage and Service
Storage
To avoid battery drain, all connected equipment should be turned off and disconnected from the UPS,
and the UPS system should be turned OFF. Your UPS is now ready for storage. If you plan on storing
your UPS for an extended period, fully recharge the UPS batteries every three months. Plug the UPS
into a live AC outlet, turn it ON and allow the batteries to recharge for 4 to 6 hours. If you leave your UPS
batteries discharged for a long period of time, they will suffer a permanent loss of capacity.
Service
A variety of Extended Warranty and On-Site Service Programs are also available from Tripp Lite. For
more information on service, visit www.tripplite.com/support. Before returning your product for
service, follow these steps:
1. Review the installation and operation procedures in this manual to insure that the service problem
does not originate from a misreading of the instructions.
2. If the problem continues, do not contact or return the product to the dealer. Instead, visit
www.tripplite.com/support.
3. If the problem requires service, visit www.tripplite.com/support and click the Product Returns link.
From here you can request a Returned Material Authorization (RMA) number, which is required for
service. This simple on-line form will ask for your unit’s model and serial numbers, along with other
general purchaser information. The RMA number, along with shipping instructions will be emailed
to you. Any damages (direct, indirect, special or consequential) to the product incurred during
shipment to Tripp Lite or an authorized Tripp Lite service center is not covered under warranty.
Products shipped to Tripp Lite or an authorized Tripp Lite service center must have transportation
charges prepaid. Mark the RMA number on the outside of the package. If the product is within its
warranty period, enclose a copy of your sales receipt. Return the product for service using an insured
carrier to the address given to you when you request the RMA.
Automatic Voltage Regulation (internal, not shown): Automatically adjusts
uctuations to incoming voltage (under/over voltages) to supply connected
equipment with 120V computer-grade output power. Automatic voltage regulation
functions separately from battery power (will not drain battery).
201006151 93-3032.indb 5 8/31/2010 1:54:43 PM