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11
Viewing Trouble Conditions
The control panel continuously monitors a number of possible trouble conditions. If one of these
trouble conditions occur, the keypad will beep twice every 10 seconds until you press any key on the
keypad.
Troubles can only be viewed when the system is in the disarmed state. If a trouble occurs while the
system is armed, enter your access code to disarm the system, then follow the procedure outlined
below to determine the specific trouble.
NOTE: A TROUBLE condition reduces the security your system is designed to provide. Call your
installing company for service.
To view troubles from an LED Keypad:
A trouble will be indicated by the Trouble light which will remain ON until the trouble condition is
cleared. If you cannot determine the cause of the trouble condition, contact your installer for
assistance.
To view the type of trouble condition, press [✱][2]. A one or more zone lights will turn ON, indicating
the various trouble conditions:
ZONE LIGHT TYPE OF TROUBLE
1 ................. Service required. Call your installation company for service.
2 ................. Indicates the loss of AC power. When this trouble occurs, the Trouble light will turn
ON but keypad buzzer will not sound.
3 ................. Communications troubles Press [3] either or both of zone lights 1 and 2 will be ON,
indicating the following communication troubles:
1. Telephone line trouble 2. Failure to communicate
4 ................. Zone fault. Press [4] and the zone light(s) corresponding to the faulted zones will turn
ON.
5 ................. Zone tamper. Press [5] and the zone light(s) corresponding to the tampered zones will
turn ON.
6 ................. Loss of time on system clock. To set the system time, following the instructions in
“Setting System Date and Time” on page 11.
To view troubles from an LCD Keypad:
From the Ready state, use the arrow (< >) keys to scroll to the following message.
Press [✱] [2] key to view the trouble. The message will read...
Use the arrow (< >) keys to view which troubles are present on the system. Once
you have scrolled through the list of troubles, this display will read...
Press the [#] key to exit the Trouble Viewing mode and return to the Ready state.
System Trouble
(*2) to View <>
View Trouble <>
“Trouble Message”