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About this Guide
This guide is to assist with the initial physical set up of the printer. Printer driver installation and
configuration and printer maintenance instructions are provided in the accompanying CD. The
Guide is relevant to a number of different models, so your printer may differ slightly from that
illustrated.
The printer models covered by this document include:-
Rio Printer (Std) M9005-724
Rio Printer (Mag) M9005-725
Rio Printer (Mag/Smart) M9005-726
Rio Printer (Smart) M9005-727
Rio Grande Printer M9006-045
Rio Contactless Smartcard Printer (Model number depends upon encoding technology)
Tango Printer (Std) M9005-776
Tango Printer (Mag) M9005-777
Tango Printer (Mag/Smart) M9005-778
Tango Printer (Smart) M9005-779
The information contained in this guide is subject to change without notice.
Ultra Electronics Limited shall not be liable for errors contained herein or for incidental or consequential
damages in connection with the furnishing, performance or use of this material.
This document contains proprietary information belonging to Ultra Electronics Limited and may not
wholly or partially be copied, stored in a data retrieval system, disclosed to third parties or used for any
purpose other than that for which it was supplied, without the express written authority of Ultra
Electronics Limited. All rights are reserved.
MAGICARD®, Rio, Tango, UltraCoverplus, HoloKote, Holopatch, Sicura and Prima are trademarks of
Ultra Electronics Limited.
MAGICARD® is registered as a Trademark with the United States Patent and Trademark Office, Reg.
No. 2,197,276
The Holokote feature of Magicard® printers is protected by US PATENT No:
5,990,918 and by EUROPEAN PATENT SPECIFICATION EP 0 817 726 B1
Microsoft and Windows are trademarks of Microsoft Corporation.
Copyright © 2001 Ultra Electronics Limited.
Approvals
Federal Communications Commission (FCC) Statement
Warning: This equipment generates, uses, and can radiate radio frequency
energy and if not installed and used in accordance with the instructions
manual, may cause interference to radio communications. It has been tested
and found to comply with the limits for a Class A computing device pursuant
to Subpart J of Part 15 of FCC Rules, which are designed to provide
reasonable protection against such interference when operating in a
commercial environment. Operation of this equipment in a residential area is
likely to cause interference in which case the user at his own expense will be
required to take whatever measures may be required to correct the
interference.
NOTE: Changes or modifications not expressly approved by the party
responsible for compliance could void the user's authority to operate this
equipment.
Canadian Department of Communications Statement
This digital apparatus does not exceed the Class A limits for radio
noise emissions from digital apparatus set out in the Radio Interference
Regulations of the Canadian Department of
Communications. Le présent appareil numérique n'émet pas de bruits
radioélectriques dépassant les limites applicable aux appareils numériques de
la class A prescrites dans le Règlement sur le brouillage radioélectrique édicté
par le ministère des Communications du Canada.
EC Declaration of Conformity
Manufacturer's Name: Ultra Electronics Limited
Manufacturer's Address: Waverley House,
Hampshire Road,
Granby Estate,
Weymouth,
Dorset DT4 9XD
England
Declares that the products:
Product Name:
MAGICARD® Rio Color Card printer, all variants
MAGICARD® Tango Color Card printer, all variants
Conform to the following product Specifications:
Safety: IEC 950/EN60950
Safety of Information Technology Equipment including
electrical business equipment.
Supplementary Information:
Date: October 2000
QUICKSTART
GUIDE
Customers in North America or the
EEC enjoy UltraCoverPLus 2 year
extended warranty and loaner
program
standard standard standard option
option
option
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II
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DD
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TT
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AA
AA
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GG
GG
OO
OO
PP
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RR
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II
II
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TT
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EE
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SS
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®
Limited Warranty Information
1) Coverage: Ultra Electronics Ltd Warrants that the MAGICARD printer
shipped with this Warranty statement will conform to the manufacturers
specifications and be free from defects in materials or workmanship for a
period of 12 months from the date of original purchase by the user, but there
are additional conditions on the printhead Warranty (see paragraph 2).
2) Limited Printhead Warranty: Ultra warrants that, under normal use and
service, thermal printheads will be free from defects in material and
workmanship for a period of twelve (12) months from the date of original
purchase or for a quantity of 40,000 printed cards, whichever comes first,
provided that Ultra-approved card media is utilised. If a Warranty claim is
submitted for a defective printhead, Ultra will have the right to inspect the
printhead and samples of the printed and blank ID cards used with it for the
purpose of verifying that the claimed defect has not been caused by non- Ultra
approved media, or by foreign particles or substances which have caused
chemical or physical damage. Ultra's decision in any such claims shall be
final.
3) Warranty Claims: If the MAGICARD printer proves defective during this
period, please contact the Ultra Service Center, at the address and
telephone/fax number given below. The Ultra Service Center personnel may
first ask you to carry out certain simple checks to confirm the nature of the
problem, and if a return is appropriate they will give you a Return
Authorisation Number and consignment instructions to the appropriate repair
center. Ultra will, at its option, repair or replace the defective parts at no charge
to the customer.
4) Warranty Limitations: The Warranty does not apply to MAGICARD
printers that have been:
❑ Damaged through physical or electrical mishandling.
❑ Damaged through operation in environments which are outside normal
office conditions in terms of corrosive atmosphere, temperature,
humidity, shock or vibration.
❑ Improperly installed or interfaced to other products which may exhibit
software problems or expose the MAGICARD to improper voltages or
control signals.
❑ Fitted with dye film rolls from any source other than Ultra Electronics,
or have been used to print on anything other than card surfaces which
are approved by Ultra and which will generally be made of PVC, be
completely flat, and be free of harmful particles or substances.
❑ Serviced or interfered with by anyone other than an Ultra Authorised
Service provider.
5) Shipping: Insurance and shipping costs incurred insending the
MAGICARD printer for Warranty service are theresponsibility of the
customer. Whenever possible Ultra Service Centers will use the same class of
shipping service selected and paid for by the customer to return the printer.
Return shipping costs from Ultra to the customer will be at Ultra's expense.
After obtaining the Return Authorisation Number as described above, the
printer should be securely packed in its original packaging with proof of date
of purchase and a note describing the problemand quoting the Return
Authorisation Number. The printer must be sent to theservice center address
supplied with the Return AuthorisationNumber by the main service center.
This address may be different to the address listed below, but will generally be
Note: In addition,your new Magicard printer may be covered by our
free 2 year Ultra Coverplus warranty and Loaner programme. See
printer side card for details.
USE ONLY GENUINE MAGICARD DYE FILM
We recommend that you use only genuine Magicard dye film which has been tested for colour fidelity and
consistency from batch to batch, and is also guaranteed to safeguard your UltraCoverPlus warranty rights
HOLOKOTE™ SECURITY
Ultra’s patented HoloKote™ anti-counterfeiting system is a built-in feature of your Magicard printer and cannot be
copied or bypassed. HoloKote™ costs absolutely nothing to use and if you require a custom logo, turnaround
times and set up charges for custom keys are minimal.
HOLOPATCH™ CARDS
For even greater security, try HoloPatch™ cards. When you print with HoloPatch™ cards, one of the HoloKote™
security logos is highlighted by a highly reflective ‘super-diffuser’ patch, making the logo clearly visible at a
distance and under all lighting conditions.
CLEANING KITS
The Magicard T-Card cleaning system is easy to use. Regular cleaning is essential to keeping your printer in
good shape.
Contact your dealer or Ultra for supplies
www.ultramagicard.com
Genuine Magicard Printer Ribbon
closer to you. Please also mark the Return Authorisation Number on the
outside of the shipping carton. All customs duties and taxes, if applicable,
are the responsibility of the customer.
6) Applicability: The Warranty and remedy provided above are exclusive
and in lieu of all other warrants, either express or implied, including but
not limited to, implied warranties of merchantability and fitness for a
particular purpose. Any statements or representations made by any other
person or firm are void. Neither Ultra Electronics Ltd nor its affiliates shall
be liable for any loss, inconvenience, or damage, including direct, special,
incidental, or consequential damages, resulting from the use or inability to
use the Ultra product, whether resulting from breach of Warranty or other
legal theory even if Ultra has been advised of the possibility of such
damage or loss.
This Warranty is governed by the laws of England. Any dispute arising out
of or relating to this Warranty shall be submitted for arbitration of this
dispute or disputes pursuant to the rules and regulations of the UK
Arbitration Act. This Warranty gives you specific legal rights, and you
may also have other legal rights which vary from country to country so the
above limitations and exclusions may not apply to all customers.
For Warranty enquiries please call or fax our Warranty
Service Manager:-
Ultra Electronics Limited
MAGICARD Service Center
Waverley House
Hampshire Road
Granby Estate
Weymouth
Dorset, DT4 9XD UK
Tel.+44(0)1305 784738
Fax +44(0)1305 777904
Ultra Electronics Inc.
MAGICARD US Service Center
6711 - 176th Avenue NE
Redmond
WA 98052, USA.
Tel: (425) 556 9708
Fax: (425) 556 3962
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