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Are You Still Having Problems?
1. Go to the Support section of the U.S Robotics Web site at www.usr.com
Many of the most common difficulties users experience have been addressed in the FAQ and
Troubleshooting Web pages for your specific product. The model number for the 16-Port 10/100/
1000Mbps Switch is 997932. You may need to know this to obtain information on the U.S.
Robotics Web site.
2. Call the U.S. Robotics Technical Support Department
Technical questions about U.S. Robotics products can also be answered by technical support
specialists.
Country Voice Online Support Hours
United States (888) 216-2850 http://www.usr.com/emailsupport 9:00 A.M. - 5:00 P.M., M-F CST
Canada (888) 216-2850 http://www.usr.com/emailsupport 9:00 A.M. - 5:00 P.M., M-F CST
Austria 07 110 900 116 germany_modemsupport@usr.com 8:00A.M.–6:00P.M.,M-F
Belgium (Flemish) +32 (0)70 233 545 emea_modemsupport@usr.com 9:00A.M.–6:00P.M.,M-F
Belgium (French) +32 (0)70 233 546 emea_modemsupport@usr.com 9:00A.M.–6:00P.M.,M-F
Denmark +45 7010 4030 emea_modemsupport@usr.com 9:00A.M.–5:00P.M.,M-F
Finland +358 98 171 0015 emea_modemsupport@usr.com 10:00A.M.–6:00P.M.,M-F
France 082 507 0693 france_modemsupport@usr.com 9:00A.M.–6:00P.M.,M-F
Germany/Hungary 01805671548 germany_modemsupport@usr.com 8:00A.M.–6:00P.M.,M-F
Ireland +44 870 844 4546 emea_modemsupport@usr.com 9:00A.M.–6:00P.M.,M-F
Israel +44 870 844 4546 emea_modemsupport@usr.com 9:00A.M.–5:30pm,M-F
Italy 848 80 9903 italy_modemsupport@usr.com 9:00A.M.–6:00P.M.,M-F
Luxembourg +352 342 080 8318 emea_modemsupport@usr.com 9:00A.M.–6:00P.M.,M-F
Middle East/Africa +44 870 844 4546 emea_modemsupport@usr.com 9:00A.M.–6:00P.M.,M-F
Netherlands 0900 20 25 857 emea_modemsupport@usr.com 9:00A.M.–6:00P.M.,M-F
Norway +47 23 50 0097 emea_modemsupport@usr.com 9:00A.M.–5:00P.M.,M-F
Poland emea_modemsupport@usr.com 8:00A.M.–6:00P.M.,M-F
Portugal +351 (0)21 415 4034 emea_modemsupport@usr.com 9:00A.M.–5:00P.M.,M-F
Spain 902 117 964 spain_modemsupport@usr.com 9:00A.M.–5:00P.M.,M-F
Sweden +46 (0) 77 128 1020 emea_modemsupport@usr.com 8:00A.M.–5:00P.M.,M-F
Switzerland +0848 840 200 emea_modemsupport@usr.com 8:00A.M.–6:00P.M.,M-F
UK 0870 844 4546 uk_modemsupport@usr.com 9:00A.M.–5:30P.M.,M-F
For current support contact information, go to the following web site: http://www.usr.com
Regulatory Approvals
FCC Declaration of Conformity
U.S. Robotics Corporation
935 National Parkway
Schaumburg, Il 60173
U.S.A.
declares that this product conforms to the FCC’s specifications:
Part 15,Class A:
Operation is subject to the following conditions:
1.this device may not cause harmful electromagnetic interference.
2.this device must accept any interference received including interference that may cause undesired operations.
This equipment uses the following USOC jacks:RJ-45
Radio and Television Interference:
This equipment generates, uses, and can radiate radio frequency energy. If this equipment is not installed and used in accordance
with the manufacturer’s instructions, it may cause interference to radio and television communications. The 16-Port 10/100/1000
Mbps Switch has been tested and found to comply with the limits for a Class A computing device in accordance with the specifica-
tions in Part 15 of FCC rules, which are designed to provide reasonable protection against such interference in a residential instal-
lation.
Caution to the User:
The user is cautioned that any changes or modifications not expressly approved by the party responsible for compliance could
void the user’s authority to operate the equipment.