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Are You Still Having Problems?
1. Go to the Support section of the U.S. Robotics Web site at www.usr.com.
Many of the most common difficulties users experience have
been addressed in the FAQ and Troubleshooting Web pages for your
specific product.
2. Call the U.S. Robotics Technical Support Department.
Technical questions about U.S. Robotics products can also be answered
by technical support specialists.
Country Voice Online Support Hours
USA (801) 401-1143 http://www.usr.com/support/s-online_emailtechie.asp 9:00A.M. – 5:00P.M. CST, M-F
Canada (801) 401-1146 http://www.usr.com/support/s-online_emailtechie.asp 9:00A.M. – 5:00P.M. CST, M-F
Country Voice Online Support Hours
Argentina AT&T Direct + (877) 643-2523 lat_modemsupport@usr.com 9:00A.M. – 5:00P.M. CST, M-F
Brazil AT&T Direct + (877) 487-6523 brazil_modemsupport@usr.com 9:00A.M. – 5:00P.M. CST, M-F
México AT&T Direct + (877) 643-2523 lat_modemsupport@usr.com 9:00A.M. – 5:00P.M. CST, M-F
Chile AT&T Direct + (877) 643-2523 lat_modemsupport@usr.com 9:00A.M. – 5:00P.M. CST, M-F
Colômbia AT&T Direct + (877) 643-2523 lat_modemsupport@usr.com 9:00A.M. – 5:00P.M. CST, M-F
Costa Rica AT&T Direct + (877) 643-2523 lat_modemsupport@usr.com 9:00A.M. – 5:00P.M. CST, M-F
Peru AT&T Direct + (877) 643-2523 lat_modemsupport@usr.com 9:00A.M. – 5:00P.M. CST, M-F
Puerto Rico AT&T Direct + (877) 643-2523 lat_modemsupport@usr.com 9:00A.M. – 5:00P.M. CST, M-F
Venezuela AT&T Direct + (877) 643-2523 lat_modemsupport@usr.com 9:00A.M. – 5:00P.M. CST, M-F
Country Voice Online Support Hours
China 10800 650 5108 usrapsupport@usr.com 9:00 A.M. – 5:00 P.M., M-F
Hong Kong 800 90 3191 usrapsupport@usr.com 9:00 A.M. – 5:00 P.M., M-F
India Delhi - 11 6284198/ 99/ 18/ 19 usrapsupport@usr.com 9:00 A.M. – 5:00 P.M., M-F
India Hyperbad - 40 6261600/ 01/ 02/ 03 usrapsupport@usr.com 9:00 A.M. – 5:00 P.M., M-F
India Calcutta - 33 216 1800/ 01 usrapsupport@usr.com 9:00 A.M. – 5:00 P.M., M-F
India Chennai - 44 851 5273/ 74 usrapsupport@usr.com 9:00 A.M. – 5:00 P.M., M-F
India Bombay - 22 8252188/ 93/ 94/ 95 usrapsupport@usr.com 9:00 A.M. – 5:00 P.M., M-F
India Bangalore - 80 2380303/ 04 usrapsupport@usr.com 9:00 A.M. – 5:00 P.M., M-F
Indonesia 001 803 65 7402 usrapsupport@usr.com 9:00 A.M. – 5:00 P.M., M-F
Japan (03) 5495 9408 usrapsupport@usr.com 9:00 A.M. – 5:00 P.M., M-F
Korea usrapsupport@usr.com 9:00 A.M. – 5:00 P.M., M-F
Malaysia 1800 80 1554 usrapsupport@usr.com 9:00 A.M. – 5:00 P.M., M-F
Philippines 1800 1 651 0215 usrapsupport@usr.com 9:00 A.M. – 5:00 P.M., M-F
Singapore 65 784 9910 usrapsupport@usr.com 9:00 A.M. – 5:00 P.M., M-F
South Korea 00798 651 7135 usrapsupport@usr.com 9:00 A.M. – 5:00 P.M., M-F
Taiwan 0080 65 1349 usrapsupport@usr.com 9:00 A.M. – 5:00 P.M., M-F
Thailand 001 800 65 6252 usrapsupport@usr.com 9:00 A.M. – 5:00 P.M., M-F
Country Voice Online Support Hours
Australia 1800 125030 usrapsupport@usr.com 9:00 A.M. – 5:00 P.M., M-F
New Zealand 0800 449535 usrapsupport@usr.com 9:00 A.M. – 5:00 P.M., M-F
Austria 07 110 900 116 germany_modemsupport@usr.com 8:00 A.M. – 6:00 P.M., M-F
Belgium (Flemish) +32 (0) 70 233 545 emea_modemsupport@usr.com 9:00 A.M. – 6:00 P.M., M-F
Belgium (French) +32 (0) 70 233 546 emea_modemsupport@usr.com 9:00 A.M. – 6:00 P.M., M-F
Denmark +45 7010 4030 emea_modemsupport@usr.com 9:00 A.M. – 5:00 P.M., M-F
Finland +358 98 171 0015 emea_modemsupport@usr.com 10:00 A.M. – 6:00 P.M., M-F
France 080 307 0693 france_modemsupport@usr.com 9:00 A.M. – 6:00 P.M., M-F
Germany/Hungary 01805671548 germany_modemsupport@usr.com 8:00 A.M. – 6:00 P.M., M-F
Ireland +44 870 844 4546 emea_modemsupport@usr.com 9:00 A.M. – 6:00 P.M., M-F
Israel emea_modemsupport@usr.com 9:00 A.M. – 5:30 P.M., M-F
Italy 848 80 9903 italy_modemsupport@usr.com 9:00 A.M. – 6:00 P.M., M-F
Luxembourg +352 342 080 8318 emea_modemsupport@usr.com 9:00 A.M. – 6:00 P.M., M-F
Middle East/Africa +44 870 844 4546 emea_modemsupport@usr.com 9:00 A.M. – 6:00 P.M., M-F
Netherlands 0900 20 25 857 emea_modemsupport@usr.com 9:00 A.M. – 6:00 P.M., M-F
Norway +47 (0) 23 50 0097 emea_modemsupport@usr.com 9:00 A.M. – 5:00 P.M., M-F
Poland emea_modemsupport@usr.com 8:00 A.M. – 6:00 P.M., M-F
Portugal +35 11 415 4034 emea_modemsupport@usr.com 9:00 A.M. – 5:00 P.M., M-F
Spain 902 117 964 spain_modemsupport@usr.com 9:00 A.M. – 5:00 P.M., M-F
Sweden +46 (0) 851 992 035 emea_modemsupport@usr.com 8:00 A.M. – 5:00 P.M., M-F
Switzerland +0848 840 200 emea_modemsupport@usr.com 8:00 A.M. – 6:00 P.M., M-F
UK 0870 8444 546 uk_modemsupport@usr.com 9:00 A.M. – 5:30 P.M., M-F
For current support contact information, go to the following Web site:
http://www.usr.com/