ViewSonic VS11949 Projector User Manual


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Limited Warranty
VIEWSONIC
®
PROJECTOR
What the warranty covers:
ViewSonic warrants its products to be free from defects in material and workmanship, under
normal use, during the warranty period. If a product proves to be defective in material or
workmanship during the warranty period, ViewSonic will, at its sole option, repair or replace
the product with a like product. Replacement product or parts may include remanufactured or
refurbished parts or components.
How long the warranty is effective:
North and South America: 3 years for all parts excluding the lamp, 3 years for labor, 1 year for
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Europe: 3 years for all parts excluding the lamp, 3 years for labor, 1 year for the original lamp
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Other regions or countries:3OHDVHFKHFNZLWK\RXUORFDOGHDOHURUORFDO9LHZ6RQLFRI¿FHIRUWKH
warranty information.
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manufacturer’s installed lamp only.
All accessory lamps purchased separately are warranted for 90 days.
Who the warranty protects:
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What the warranty does not cover:
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2. Damage, deterioration or malfunction resulting from:
a. $FFLGHQWPLVXVHQHJOHFW¿UHZDWHUOLJKWQLQJRURWKHUDFWVRIQDWXUHXQDXWKRUL]HG
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b. Repair or attempted repair by anyone not authorized by ViewSonic.
c. Any damage of the product due to shipment.
d. Removal or installation of the product.
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f. 8VHRIVXSSOLHVRUSDUWVQRWPHHWLQJ9LHZ6RQLF¶VVSHFL¿FDWLRQV
g. Normal wear and tear.
h. Any other cause which does not relate to a product defect.
3. Any product exhibiting a condition commonly known as “image burn-in” which results when
a static image is displayed on the product for an extended period of time.
4. Removal, installation, and set-up service charges.
How to get service:
1. For information about receiving service under warranty, contact ViewSonic Customer
Support (please refer to “Customer Support” page). You will need to provide your product’s
serial number.
2.
To obtain warranted service, you will be required to provide (a) the original dated sales slip, (b) your
name, (c) your address, (d) a description of the problem, and (e) the serial number of the product.
3. Take or ship the product freight prepaid in the original container to an authorized ViewSonic
service center or ViewSonic.
4. For additional information or the name of the nearest ViewSonic service center, contact
ViewSonic.
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