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13 Limited Warranty (USA and Canada only)
and Out-of-Warranty Service
Information
What Does This Warranty Cover? Xantrex manufactures its products from
parts and components that are new or equivalent to new, in accordance with
industry standard practices. This warranty covers any defects in
workmanship or materials.
How Long Does The Coverage Last? This warranty lasts for 6 months from
the date of purchase (see details below). Implied warranties of merchantability
and fitness for a particular purpose are limited to months from date of
purchase. Some jurisdictions do not allow limitations on how long an implied
warranty lasts, so the above limitation may not apply to you.
What Does This Warranty Not Cover? This warranty will not apply where the
product has been misused, neglected, improperly installed, physically
damaged or altered, either internally or externally, or damaged from improper
use or use in an unsuitable environment. Xantrex does not warrant
uninterrupted operations of its products. Xantrex shall not be liable for
damages, whether direct, incidental, special, or consequential, or economic
loss even though caused by the negligence or fault of Xantrex. Some
jurisdictions do not allow the exclusion or limitation of incidental or
consequential damages, so the above limitation or exclusion may not apply to
you.
What Will Xantrex Do? Xantrex will, at its option, repair or replace the
defective product free of charge. Xantrex will, at its own option, use new and/
or reconditioned parts made by various manufacturers in performing warranty
repair and building replacement products. If Xantrex repairs or replaces a
product, its warranty term is not extended. Xantrex owns all parts removed
from repaired products.
How Do You Get Service? In order to qualify for the warranty, dated proof of
purchase must be provided and the product must not be disassembled or
modified without prior authorization by Xantrex. If your product requires
warranty service, please return it to the place of purchase along with a copy of
your dated proof of purchase. If you are unable to contact your merchant, or
the merchant is unable to provide service, contact Xantrex directly:
BY PHONE: (604) 422-8595
1-800-670-0707
BY FAX: (604) 420-2145
1-800-994-7828
BY EMAIL: support.jazz@xantrex.com