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Troubleshooting Reference
36 975-0213-01-01
Measured AC
output voltage
is too low.
Use of an
average-reading AC
voltmeter to read
output voltage.
Battery is almost fully
discharged.
The modified sine wave (MSW)
output of the XPower Powerpack
requires a true RMS reading meter,
such as the Fluke 87 series, for
accurate measurement.
Press display function button to
verify battery status and recharge the
XPower Powerpack as necessary.
“Battery Charge %” reading on the
digital display is only accurate when
the XPower Powerpack has been
disconnected from all appliances and
all charging sources for 15 minutes.
Charging
Status light is
OFF when AC
charger is
connected
No AC power at the
AC wall outlet.
AC charger is faulty.
Ensure power is available at the AC
wall outlet.
Replace the AC charger.
Green
Charging
Status light is
flashing
(indicating
recharging)
and battery
charge (%)
does not turn
on.
Battery charge (%)
reading on digital
display is only
accurate when the
XPower Powerpack
has been disconnected
from all appliances
and all charging
sources for 15
minutes.
Unplug the charging sources and any
appliances and let the XPower
Powerpack rest for 15 minutes to
obtain an accurate reading.
Table 5-1
Troubleshooting reference
Problem Possible Cause Solution