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PHASER 3500 EVALUATOR GUIDE
TOTAL SATISFACTION SERVICES
All Xerox Phaser 3500 laser printers come with a one-year depot (carry-in) warranty,
extensive web-based technical support, and telephone technical support. In addition,
this product is covered by the Xerox Total Satisfaction Guarantee (in North America).
Optional service offerings available within the first 90 days of product ownership include:
DESCRIPTION U.S. PART NUMBER CANADIAN PART NUMBER
Extended Depot Service
2 years additional 3500D3 3500D3C
On-Site Service
Convert Warranty plus 2 additional years 3500S3 3500S3C
Convert Warranty plus 3 additional years 3500S4 3500S4C
INFORMATION SOURCES
Front Panel
The Front Panel offers a suite of tools and information pages to help solve printing problems,
media feed and supply issues, and administration problems.
CD ROM
User Documentation CD-ROM
• User Guide
Printer drivers
Driver Installers (Mac, Windows)
On the Web
Visit www.xerox.com/office for:
• Product, supplies, and service information
• Downloading printer drivers
• Finding your local reseller
• On-line documentation
Visit www.xerox.com/office/support for:
The same troubleshooting knowledge base used by Xerox Customer Support staff
to provide the latest technical information on:
• Application issues
• Networking issues
• Printer errors
• Print-quality issues
• Troubleshooting
Visit www.colorconnection.xerox.com for:
• Interactive tutorials and helpful tips for using your printer and favorite
software applications
• Easy access to on-line technical support
• Customized features to meet your individual needs