Filter
Top Products
21
WORKCENTRE
®
5632 / 5638 / 5645 / 5655 / 5665 / 5675 / 5687 EVALUATOR GUIDE
UNRIVALED SERVICE AND SUPPORT
Behind every Xerox product is a large network of customer support
that’s unrivaled in the industry and available when you need it. Xerox
service professionals use leading-edge technologies to keep you up
and running. They’re even linked to the engineers who designed
your product, so you can be confident when you choose Xerox.
And Genuine XEROX
®
supplies are always readily available.
TOTAL SATISFACTION GUARANTEED
The exclusive Xerox Total Satisfaction Guarantee, recognized
as unique in the industry, covers every WorkCentre
®
device that
has been continuously maintained by Xerox or its authorized
representatives under a Xerox express warranty or Xerox
maintenance agreement. You decide when you’re satisfied.
XEROX OFFICE SERVICES SUPPORT
Asset Management Services
• Asset Optimization and Tracking — Process and tools to
optimize an enterprise’s office output infrastructure and
reduce hard costs
• Break-Fix Management — Single point of ownership and
management for break-fix service of all brands of office
output devices, regardless of manufacturer
• Supplies Management — Process and tools to procure,
monitor and replenish all document-related supplies
proactively
Imaging and Output Management Services
• Output Management — Single point of management of
office output from all output devices, regardless of
manufacturer
• Image Capture and Workflow — Cost-efficient solutions for
capturing, managing, retrieving and distributing information
into digital repositories
Support Services
• Technology Procurement and Deployment — A creative and
flexible end-to-end print/computer product acquisition solu-
tion that uses a single-point-of-contact model while lowering
the total cost of acquisition
• Help Desk Services — A broad range of enterprise services,
managed through a centralized single point of contact and
delivered through either an on-site or off-site model
• End User Services — Microsoft software implementation,
IT project consulting, and customer education
Access Managed Services
• Student and Library Patron Access — Custom designed and
implemented customer-managed solutions for student and
library patron print-access management
ADDITIONAL INFORMATION SOURCES
WorkCentre 5600 Series Front Panel:
• The front panel offers tools and information pages to help
with machine setup, feature selections, operational prob-
lems, media feed and supply issues.
Customer Documentation Contains:
• Installation Guide
• Quick Use Guide
• Software and Documentation CD-ROM
• Registration Card
• Warranty Booklet
On the Web
Visit www.xerox.com/office for:
• Product, supplies and support information
• Downloading drivers
• Finding your local Xerox sales representative
• Online documentation
Visit www.xerox.com/office/support for:
• Support and service information, including the same trouble-
shooting Knowledge Base used by Xerox Customer Support
staff to provide the latest technical information on:
• Application issues
• Errors
• Print-quality issues
• Troubleshooting
SUPPORT AND ADDITIONAL INFORMATION SOURCES