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Using the Email Agent Sending email messages to users and groups
DocuShare Email Agent User Guide 2–7
Sending email messages to users and groups
Using your email application, you can send email messages to DocuShare users and
groups.
• To send an email message to a group, you need the email address of the
DocuShare server and the group handle or, if specified, the group email alias.
If an associated collection is specified for the group, when you send a message
to the group, a copy also is sent to this collection if you have Writer permission to
it.
• To send an email message to a user, you need the email address of the
DocuShare server and the user handle, the username, or the email address of the
user.
When you send a message to a user, it is sent to the user’s personal collection.
If you do not have sufficient access to the collection associated with a group, or you
specify an incorrect handle for the user or group, the email message is sent to a default
collection that your DocuShare administrator set up. See your administrator for the
location of the collection.
In addition, your DocuShare administrator can provide you with the email address of the
DocuShare server. For convenience, you should add the email address to your address
book.
To send an email message to users and groups:
1. In your email application, open a message window.
2. In the To or Cc field (do not use the Bcc field), enter the email address of the
DocuShare server.
Example: docushareserver@emaildomain
3. Do one of the following:
• In the Subject field, enclose within angle brackets the word TO: and any of
the following: the group handle, the group email alias, the user handle, the
username, the email address of a user.
Example: Program Update <TO: TeamLeaders, cmorgan>
• In the first line of the message body, type TO: and any of the following: the
group handle, the group email alias, the user handle, the username, the email
address of a user. Then add an empty line. To use TO: in the message body,
the message format must be plain text.
Example: optional empty line (no text can appear in this line)
TO: TeamLeaders, User-17, hsantos@emaildomain
empty line
When sending a message to multiple recipients, use a comma, space, or
semicolon as a separator.
Your DocuShare administrator determines whether or not you need to type TO: or
some other text. You can add spaces or a tab before and after TO:.