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Refer to the tables beginning on page 27 and find your service
provider. You have already tried one or more entries, so now
you should try the next entries in order until you are successful
or you run out of settings to try. In the drop-down list, select
the Encapsulation Type that matches your service provider’s
next entry (if any) in the table. If the Encapsulation type you
are looking for is not there, see the Note box below.
Otherwise, enter the VPI and VCI numbers in their
corresponding boxes, and click Apply. Do not change any
other fields.
Restart your computer and try to surf the Web. If you cannot
surf the Web, repeat Step 3, working your way down the listed
entries for your service provider. If none of these entries work,
you will have to contact your service provider.
Note:
The Administrative dialog box displays one of two sets of
Encapsulation settings, PPP or Bridged/Routed, depending on
the type of Encapsulation used during the software installation.
If you have tried all the settings for the PPP set and none has
worked, you should try the other set. To do this, you will have
to uninstall your modem as described below, and follow the
Quick Start instructions again. This time, when the Service
Provider Selection dialog box opens, select the first 1483
Bridged or Routed entry for your service provider.
To Uninstall Your Modem:
Click the Start button and then, depending on your computer,
either click Programs, or All Programs, and then Zoom
ADSL USB. Select Uninstall and follow the prompts.