EM-412 User’s Guide
10
consequential damages of any kind to the purchaser.
To obtain the services of this warranty, contact your vendor. You may also refer
to the warranty policy for the region in which you bought the device at http://
www.zyxel.com/web/support_warranty_info.php.
Registration
Register your product online to receive e-mail notices of firmware upgrades and
information at www.zyxel.com.
Customer Support
In the event of problems that cannot be solved by using this manual, you should
contact your vendor. If you cannot contact your vendor, then contact a ZyXEL
office for the region in which you bought the device. Regional offices are listed
below (see also http://www.zyxel.com/web/contact_us.php). Please have the
following information ready when you contact an office.
Required Information
• Product model and serial number.
• Warranty Information.
• Date that you received your device.
• Brief description of the problem and the steps you took to solve it.
“+” is the (prefix) number you dial to make an international telephone call.
Corporate Headquarters (Worldwide)
• Support E-mail: support@zyxel.com.tw
• Sales E-mail: sales@zyxel.com.tw
• Telephone: +886-3-578-3942
• Fax: +886-3-578-2439
• Web: www.zyxel.com
• Regular Mail: ZyXEL Communications Corp., 6 Innovation Road II, Science
Park, Hsinchu 300, Taiwan
China - ZyXEL Communications (Beijing) Corp.
• Support E-mail: cso.zycn@zyxel.cn
• Sales E-mail: sales@zyxel.cn
• Telephone: +86-010-82800646
• Fax: +86-010-82800587
• Address: 902, Unit B, Horizon Building, No.6, Zhichun Str, Haidian District,