5 System troubleshooting
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Diagnostics pass but the connection fails.
• Make sure the network cable is securely attached.
• Make sure you specify the correct frame type in the NET.CFG file.
The controller stopped working when an adapter was installed.
• Make sure the cable is connected to the port from the onboard
network controller.
• Make sure the other adapter supports shared interrupts and your
OS supports shared interrupts.
• Try reseating the adapter.
The adapter stopped working without apparent cause.
• Try reseating the adapter first, then try a different slot if necessary.
• The network files driver may be corrupt or deleted. Delete and
reinstall the drivers.
• Run the diagnostics.
Network activity indicator does not light.
Do the following:
• Make sure the correct network drivers are loaded on the system.
• Network might be idle. Try accessing the server.
Server hangs when the drivers are loaded.
• Change the PCI interrupt settings.
There is problem with the application software.
Do the following:
• Verify that the software is properly configured for the system.
Refer to the software installation and operation documentation
for instructions on setting up and using the software.
