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Troubleshooting
Troubleshooting
If you encounter difficulties installing or using your Wireless AP,
work through these troubleshooting tips.
If you have difficulties achieving or maintaining a Wireless connection:
■ Check to see if radio interference is causing a problem. Move
your Wireless adapter away from your microwave oven, 2.4
GHz wireless telephone, baby monitor, or other wireless device.
■
Try connecting to your Wireless AP from a shorter distance.
Connection range can be as short as 100 feet in poor environments
.
If your computer can’t locate your Wireless AP:
■ Check to see if radio interference is causing a problem. Move
your Wireless adapter away from your microwave oven, 2.4
GHz wireless telephone, baby monitor, or other wireless device.
■
Try connecting to your Wireless AP from a shorter distance.
Connection range can be as short as 100 feet in poor environments
.
■ Ensure that the Wireless Network ID (SSID) of your Wireless
NIC is the same as your Wireless AP’s. See Connecting to the
WLAN on page 14.
■ Ensure that if WEP is enabled that the Wireless NIC in your
computer and the Wireless Access Point both have identical
settings. See Connecting to the WLAN on page 14.
■ Ensure that the IP addresses of your computer and your
Wireless AP are on the same IP network. To set the IP address:
a Open the Wireless Access Point Utility. (See page 12.)
b Right-click your Wireless AP and select Set IP Address.
c Click OK, then click Exit.
■ Ensure that the network protocols for your Wireless adapter are
installed. Refer to the adapter’s documentation for more
information.
