34 Setting Up Your Computer
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FILE LOCATION: C:\Documents and Settings\patricia_drake\Desktop\New Folder\D5016c20.fm
DELL CONFIDENTIAL – PRELIMINARY 3/18/04 – FOR PROOF ONLY
Printer Problems
CHECK THE PRINTER CABLE CONNECTIONS — Ensure that the printer cable is properly connected to the
computer (see page 33).
T
EST THE ELECTRICAL OUTLET — Ensure that the electrical outlet is working by testing it with another
device, such as a lamp.
E
NSURE THAT THE PRINTER IS TURNED ON — See the documentation supplied with the printer.
V
ERIFY THAT WINDOWS RECOGNIZES THE PRINTER —
Windows XP
1 Click the Start button and click Control Panel.
2 Click Printers and Other Hardware.
3 Click View installed printers or fax printers. If the printer model is listed, right-click the printer icon.
4 Click Properties and click the Ports tab. Ensure that the Print to the following port(s): setting is LPT1
(Printer Port).
Windows 2000
1 Click the Start button, point to Settings, and then click Printers.
If the printer model is listed, right-click the printer icon.
2 Click Properties and click the Ports tab.
3 Ensure that the Print to the following port: option is set for your printer type:
• For a parallel printer: LPT1 (Printer Port)
•For a USB printer: USB
R
EINSTALL THE PRINTER DRIVER — See page 69.
USB printer cable
USB connector on computer
USB connector
on printer
