Quick Reference Guide 25
3
In the welcome screen, click
Next
.
4
Follow the instructions on the screen.
A solid blue screen appears
TURN THE TABLET-PC OFF — If you are unable to get a response by pressing a
key on your keyboard or touching your display with the pen or your finger,
press and hold the power button for at least 8 to 10 seconds (until the Tablet-
PC turns off), and then restart your Tablet-PC.
Other software problems
CHECK THE SOFTWARE DOCUMENTATION OR CONTACT THE SOFTWARE
MANUFACTURER FOR TROUBLESHOOTING INFORMATION —
• Ensure that the program is compatible with the operating system installed
on your Tablet-PC.
• Ensure that your Tablet-PC meets the minimum hardware requirements
needed to run the software. See the software documentation for
information.
• Ensure that the program is installed and configured properly.
• Verify that the device drivers do not conflict with the program.
• If necessary, uninstall and then reinstall the program.
BACK UP YOUR FILES IMMEDIATELY
USE A VIRUS-SCANNING PROGRAM TO CHECK THE HARD DRIVE, CDS, OR DVDS
SAVE AND CLOSE ANY OPEN FILES OR PROGRAMS AND SHUT DOWN YOUR TABLET-
PC
THROUGH THE START MENU
Dell Diagnostics
CAUTION: Before you begin any of the procedures in this section, follow the
safety instructions in the Product Information Guide.
NOTICE: The Dell Diagnostics works only on Dell™ computers.
NOTE: You must use the optical drive in the D/Bay or the optional media base to
access the Driver’s and Utilities media.
