26 Solving Problems
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General Problems
The computer stops responding
A REQUIRED .DLL FILE WAS NOT FOUND — The program that you are trying to open is missing an
essential file. To remove and then reinstall the program:
1
Click the
Start
button and click
Control Panel
.
2
Click
Add or Remove Programs
.
3
Select the program you want to remove.
4
Click the
Change or Remove Program
icon.
5
See the program documentation for installation instructions.
INSERT BOOTABLE MEDIA — The operating system is trying to boot to a nonbootable floppy disk or CD.
Insert a bootable floppy disk or CD.
NON-SYSTEM DISK ERROR — A floppy disk is in the floppy drive. Remove the floppy disk and restart the
computer.
NOT ENOUGH MEMORY OR RESOURCES. CLOSE SOME PROGRAMS AND TRY AGAIN — You have too many
programs open. Close all windows and open the program that you want to use. In some cases, you
might have to restart your computer to restore computer resources. If so, run the program that you
want to use first.
OPERATING SYSTEM NOT FOUND — Contact Dell (see page 90).
THE FILE BEING COPIED IS TOO LARGE FOR THE DESTINATION DRIVE — The file that you are trying to copy is
too large to fit on the disk. Try copying the file to a blank disk or using a larger-capacity disk.
x:\ IS NOT ACCESSIBLE. THE DEVICE IS NOT READY — The floppy drive cannot read the disk. Insert a floppy
disk into the drive and try again.
TURN THE COMPUTER OFF — If your computer locks up and you are unable to get a response by pressing
a key on your keyboard or moving your mouse, press and hold the power button for at least 8 to
10 seconds until the computer turns off. Then press the power button again to turn on the
computer. You might lose data if you are unable to perform an operating system shutdown.
