Troubleshooting 129
IF YOU HAVE PROBLEMS WITH A DELL-PROVIDED IEEE 1394 DEVICE — Contact
Dell or the IEEE 1394 device manufacturer
(see "Contacting Dell" on
page 165).
IF YOU HAVE PROBLEMS WITH AN IEEE 1394 DEVICE NOT PROVIDED BY DELL —
Contact Dell or the IEEE 1394 device manufacturer
(see "Contacting Dell"
on page 165).
Ensure that the IEEE 1394 device is properly inserted into the connector
Keyboard Problems
CAUTION: Before you begin any of the procedures in this section, follow the
safety instructions in the Product Information Guide.
NOTE: Use the integrated keyboard when running the Dell Diagnostics or the
system setup program. When you attach an external keyboard, the integrated
keyboard remains fully functional.
External Keyboard problems
NOTE: When you attach an external keyboard, the integrated keyboard remains
fully functional.
C
HECK THE KEYBOARD CABLE — Shut down the computer, disconnect the
keyboard cable and check it for damage, then firmly reconnect the cable.
If you are using a keyboard extension cable, disconnect it and connect the
keyboard directly to the computer.
CHECK THE EXTERNAL KEYBOARD —
1
Shut down the computer, wait 1 minute, and then turn it on again.
2
Verify that the numbers, capitals, and scroll lock lights on the keyboard
blink during the boot routine.
3
From the Windows desktop, click
Start
→
All Programs
→
Accessories
→
Notepad
.
4
Type some characters on the external keyboard and verify that they appear
on the display.
If you cannot verify these steps, you may have a defective external
keyboard.
book.book Page 129 Friday, October 19, 2007 2:03 PM
