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BEFORE YOU CALL
CONCERN POTENTIAL CAUSE COMMON SOLUTION
DISPENSER (Ice & Water) (continued)
Water has
an odd taste
and/or odor.
• Water has not been
dispensed for an extended
period of time.
• Unit not properly connected
to cold water line.
• Draw and discard 10-12 glasses of water to
freshen the supply.
• Connect unit to cold water line that supplies
water to the kitchen faucet.
Water not
cold enough.
• As warmer tap water goes
throughthelterandenters
the water tank, chilled
water is pushed through to
the dispenser. Once chilled
water is used up, it will take
several hours to bring the
freshly replaced water to a
cooler temperature.
• Add ice to cup or container before dispensing
water.
OPENING/CLOSING OF DOORS/DRAWERS
Door(s) will
not close.
• Door was closed too hard,
causing other door to open
slightly.
• Refrigerator is not level.
Itrocksontheoorwhen
moved slightly.
• Refrigerator is touching a
wall or cabinet.
• Close both doors gently.
• Ensureoorislevelandsolid,andcan
adequatelysupporttherefrigerator.Contacta
carpentertocorrectasaggingorslopingoor.
• Ensureoorislevelandsolid,andcan
adequatelysupporttherefrigerator.Contacta
carpentertocorrectasaggingorslopingoor.
Drawers are
difcult to
move.
• Food is touching shelf on top
of drawer.
• Track that drawers slide on
is dirty.
• Remove top layer of items in drawer.
• Ensure drawer is properly installed on track.
• Clean drawer, rollers, and track. See Care &
Cleaning.
RUNNING OF REFRIGERATOR
Compressor
does not run.
• Freezer control is set to “OF”
or “0”.
• Refrigerator is in defrost
cycle.
• Plug at electrical outlet is
disconnected.
• House fuse blown or tripped
circuit breaker.
• Power outage.
• Set freezer control.
• This is normal for a fully automatic defrost
refrigerator. The defrost cycle occurs periodically,
lasting about 30 minutes.
• Ensure plug is tightly pushed into outlet.
• Check/replace fuse with a 15 amp time-delay
fuse. Reset circuit breaker.
• Check house lights. Call local electric company.
