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PROBLEM CAUSE J CORRECTION
WA TER DISPENSER
Dispenser will not
dispense water.
Water has an odd taste
and/or odor.
• Household water line valve is
not open.
• Freezer door is not closed.
• Ice & water filter cartridge is
clogged.
• Front filter not fully installed, if
equipped
• Water has been in the tank for
a period of time.
• Unit not properly connected to
cold water line.
• Tubing used in the household
water supply and installation
may affect water taste and
odor.
Water has a high mineral
content.
• Open household water line valve. See PROBLEM
section ICE MAKER IS NOT MAKING ANY ICE.
• Ensure that freezer door is closed.
• Replace filter cartridge.
Push filter in until you hear a "click". Filter should be
flush with cabinet.
• Draw and discard 10 - 12 glasses of water to freshen
the supply and completely rinse out the tank.
• Connect unit to cold water line that supplies water to
the kitchen faucet.
• For best results, use copper tubing for water
connections.
• • Contact water treatment plant for help.
Water pressure is • Cut-off and cut-on pressures • Have someone turn up the cut-off and cut-on pressure
extremely low. are toe low (well systems on the water pump system (well systems only).
only).
• Reverse osmosis system is in • It is normal for a reverse osmosis system to be below
regenerative phase. 20 psi during the regenerative phase.
ODORS IN REFRIGERA TOR
Interior is dirty. • Interior needs to be cleaned. • See Care & Cleaning Chart in Care and Cleaning
section.
• Food with strong odors is in • Cover food tightly.
refrigerator.
OPENING/CLOSING OF DOORS/DRA WERS
Door(s) will not close. • • Close both doors gently.Door was closed too hard,
causing other door to open
slightly.
Refrigerator is not level. It
rocks on the floor when moved
slightly.
Refrigerator is touching a wall
or cabinet.
• Ensure floor is level and solid, and can adequately
support the refrigerator. Contact a carpenter to correct
a sagging or sloping floor.
• Ensure floor is level and solid, and can adequately
support the refrigerator. Contact a carpenter to correct
a sagging or sloping floor.
Drawers are difficult to • Food is touching shelf on top • Keep less food in drawer.
move. of drawer.
• Track that drawers slide on is • Clean drawer, rollers, and track. See Care & Cleaning
dirty. Chart in Care and Cleaning section.
LIGHT BULB IS NOT ON
Light bulb is not on. • Light bulb is burned out.
• Light switch is stuck.
• No electric current is reaching
refrigerator.
• Control system has disabled
lights because magnet switch
trigger has been removed.
• Control system has disabled
lights because one or both
doors were left open too long.
• See Replacing Light Bulbs in Care and Cleaning
section.
• Release light switch located inside freezer
compartment.
• See PROBLEM section RUNNING OF
REFRIGERATOR.
• Reinstall magnet behind dairy compartment in fresh
food door.
Close and reopen door(s) to enable lights.
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