ERROR CODE DISPLAYED ERR 01 ERR 02 ERR 03 ERR 04 ERR 05
POSSIBLE DEFECT
• motor • position • motor • position • timer
inoperative switch inoperative switch or (PWA)
or wiring wiring
harness harness
• wiring harness • timer • timer • timer
or connection (PWA) (PWA) (PWA)
to switch
• position switch
• timer (PWA)
Customer ServiceTroubleshooting TipsOperating InstructionsSafety Information
Service: Electronic Demand Time Features and Service
13
Service: Timer/Water Softening System, Service Checkout Procedure
If you are not getting soft water, and an error code is not displayed, use the
procedures below to find the problem. First make the following visual checks.
VISUAL CHECKS:
Is there electrical power to the outlet the water softening system
transformer is plugged into?
Is there sufficient salt in the storage tank?
Is the plumbing bypass valve directing water for soft water
service?
Is the valve drain hose open to the drain, not elevated too high,
and unobstructed?
If you do not find a problem with the visual checks, continue below.
4
3
2
1
NO SOFT
WATER
TIMER SHOWS WRONG
TIME AND DAY, AND/OR
FLASHING.
TIMER DISPLAY
BLANK.
TIMER DISPLAY SHOWS CORRECT
TIME AND DAY AND IS STEADY.
Check electrical power to
timer (outlet, transformer,
power cable, all connections).
Do manual
diagnostics.
NO POWER
POWER OK
REPAIR AS
NEEDED
TIMER
DEFECTIVE
Do manual
diagnostics to
verify proper
function.
Electrical power was off.
Reset the correct time of
day.
Investigate reason for power loss.
To remove an error code:
(1) Unplug transformer.
(2) Correct defect.
(3) Plug transformer in.
(4) Wait for at least 6 minutes. The error code will return if the reason
for the error code was not corrected.
