A SERVICE OF

logo

Getting Help
When Things
Go Wrong
hen problems occur, the quickest way
to find a solution is to use the online
troubleshooting feature. With a few clicks of the
mouse button, you’ll find your specific problem and
details on how to fix it.
CLICK YOUR WAY TO A SOLUTION
W
C HAPTER
4
1
Double-click the Toolbox
shortcut (or icon) on
your desktop first. (See
page 11 if you can’t find
the HP Toolbox.)
If the print cartridge
light
continues to
blink after you install
new cartridges, check
the part numbers on
the cartridges.
Black: 51645A
Color: C1823A