Troubleshooting
48 HP StorageWorks 2/8q Fibre Channel Switch Installation Guide
These options and their use are described in the following subsections.
Maintenance menu – Exit
This option closes the current login session. To log in again, enter the maintenance mode
account name and password (prom, prom). To return to normal operation, momentarily press
and release the Maintenance button or power cycle the switch.
Maintenance menu – Image Unpack
This option unpacks and installs new firmware when the current firmware becomes corrupt.
Before using this option, you must load the new firmware image file onto the switch. The steps
to install new firmware using this option are as follows:
1. Place the switch in maintenance mode. See the procedure for maintenance mode in
“Maintenance mode options” on page 47.
2. Use FTP to load a new firmware image file onto the switch. See“Using the CLI to install
firmware” on page 38. Do not unpack the firmware image file with the Image command.
3. Select option 1 from the maintenance menu. When prompted for a file name prompt, enter
the firmware image file name.
Image filename: filename
Unpacking ’filename’, please wait...
Unpackage successful.
4. Select option 7 to reset the switch and exit maintenance mode.
Maintenance menu – Reset Network Config
This option resets the network properties to the factory default values and saves them on the
switch. Refer to the HP StorageWorks 2/8q Fibre Channel Switch Management User Guide
for default network configuration values.
Maintenance menu – Reset User Accounts to Default
This option restores the password for the Admin account name to the default (password)
and removes all other user accounts from the switch.
Maintenance menu – Copy Log Files
This option copies all log file buffers to a file on the switch named logfile. You can use FTP to
download this file to the management workstation. You must download the logfile before
resetting the switch.
Maintenance menu – Remove Switch Config
This option restores the switch configuration parameters to the factory defaults and deletes all
other configurations from the switch. User account and zoning information is retained. Refer
to the HP StorageWorks 2/8q Fibre Channel Switch Management User Guide for the default
values.
