Print quality is poor
If you are having problems with print quality, try the solutions in this section and observe
the following guidelines:
• Replace refilled or empty cartridges.
• Check the device settings to make sure that the print mode and paper selection is
correct for the paper and the task.
For more information, see
Select a paper type.
• Print and evaluate a self-test.
For more information, see
Print a test page.
If the self-test shows a defect, try the following:
• Clean the print cartridges automatically. For more information, see
Automatically
clean print cartridges.
• If there are ink streaks in your prints, clean the electrical contacts. For more
information, see
Manually clean print cartridges.
• Replace the print cartridge. For more information, see
Replace print cartridges.
• If the self-test does not show a problem, investigate other causes, such as the image
file or software program.
For additional print cartridge troubleshooting, visit the HP Web site at
www.hp.com/
support.
This section contains the following topics:
•
Wrong, inaccurate, or bleeding colors
•
Ink is not filling the text or graphics completely
•
The printout has a horizontal band of distortion near the bottom of a borderless print
•
Printouts have horizontal streaks or lines
•
Printouts are faded or have dull colors
•
Printouts seem blurry or fuzzy
•
Printouts have vertical streaks
•
Printouts are slanted or skewed
•
Ink streaks on the back of the paper
•
Paper is not picked up from the input tray
•
The text edges are jagged
Chapter 11
86 Troubleshooting
Troubleshooting
