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Getting Help When
Things Go Wrong
hen problems occur, the quickest way to find a
solution is to use the online troubleshooting
feature. With a few clicks of the mouse button, you’ll find
your specific problem and details on how to fix it.
Click your way to a solution
W
C
HAPTER
4
Online
Troubleshooting
Common
Problems
Printer
Communications
Buttons &
Lights
HP Customer
Care
Double-click the Toolbox
shortcut (or icon) on your
desktop first. (See page 11
if you can’t find the
HP Toolbox.)