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e1200-320 4Gb Fibre Channel Interface Card user and service guide 97
Verify HBA device driver information
Check the HBA device driver Readme.txt file for configuration specifics. An HBA may require a
different configuration, depending on whether it is connected to a loop or a switch. HBAs typically come
with utility programs to view or change their configurations.
Running diagnostics
You can run a diagnostics wrap test from Diagnostics Mode in the serial interface.
Technical support
If you are unable to resolve an issue, contact your authorized service representative and ask for technical
support.
HP technical support
Telephone numbers for worldwide technical support are listed on the HP support web site:
http://www.hp.com/support/
.
Collect the following information before calling:
Technical support registration number (if applicable)
Product serial numbers
Product model names and numbers
Applicable error messages
Operating system type and revision level
Detailed, specific questions
For continuous quality improvement, calls may be recorded or monitored.
Read XFER_RDY Disabled 0x1
Write XFER_RDY Disabled 0x0