information necessary to perform a particular task. You must have the
appropriate license to run expert tools.
Online Support Tool Availability
Online diagnostics are included in the HP-UX OE media, and are installed by default.
Online Support Tools List
The following online support tools are available on HP-UX 11i v2 systems. In some cases, tools
such as disk exercisers is generic to many types of hardware. In other cases tools such as tape
diagnostics are specific to a particular device or type of tape drive.
Table 5-12 lists the online support tools.
Table 5-12 Online Support Tools List
ExpertDiagnosticExerciserVerifierInformationFunctional Area
NoNoNoNoYesSystem
YesNoYesNoNoCPU/FPU
NoNoYesNoYesMemory
NoNoYesYesYesGraphics
NoYesYesYesYesCore I/O LAN
NoNoYesYesYesDisks and Arrays
YesYesYesYesYesTape
YesNoNoNoYesMagneto-optical
drives
YesNoYesYesYesAdd-on network I/O
cards
NoNoNoNoYesAdd-on mass storage
I/O cards
Linux Online Support Tools
Online support tools are provided through Insight Manager (IM7) on Linux hosted systems. The
exact coverage of these tools is the same as for the current IA-32 implementation. The IPF version
of Insight Manager (IM7) has been re-architected to take advantage of current standards; for
example, WBEM, WMI, CDM, CIM, XML.
Offline Support Tools List
Table 5-13 lists offline support tools.
Table 5-13 Offline Support Tools List
Functional AreaOffline Tool
Processor diagnostic
CPUDIAG
Memory diagnostic
MEMDIAG
System mapping utility
MAPPER
SBA/LBA chipset
TITANDIAG
Peripheral verifier
PERFVER
SAS/SCSI disk firmware update utility
DFDUTIL
152 Troubleshooting
